Core Values

Integrity
We promote integrity through our respect for individuals, communication of expectations, consistency and fairness in our actions. This integrity permeates through all we do.

Customer Focus
We are always customer-focused and will deliver what the customer needs in terms of value, quality and satisfaction.

Respect For People
We respect our working environment, and treat our co-workers, our hotels and our guests with appreciation.

Loyalty
We build long-term, mutually rewarding relationships in all aspects of our business – with each other, our hotels, our employees and our guests.

Excellence
We do what is right, do it well and win. We strive for professional excellence in whatever we do by exceeding expectations and distinguishing ourselves through superior performance.

Innovation
We constantly pursue newer and better services and management practices. We foster a culture where independence of thought and personal strengths are valued, where team members are recognized for their creativity, motivation, tenacity, and passion. We encourage innovative thinking that promotes beneficial change for both the individual and the organization alike.

Achievement
We continually strive to find better ways to pursue our company and personal goals. Clarissa Resorts is committed to providing training, support and growth opportunities for its team members to ensure a rewarding and secure future.

Teamwork
We work as a team at all levels, recognizing each team player’s contribution to the team’s success by their competence, preparation, determination, and commitment. Team work is the key to success for Clarissa Resorts.

Nation Orientation
We are aware of our responsibility to generate economic value for the Nation. In pursuit of our goals, we make no compromise in complying with applicable laws and regulations at all levels.